Privacy Policy and Messaging Terms

Fort Bend Wash Supply
Last updated: September 26, 2026

Fort Bend Wash Supply (“we,” “us,” or “our”) operates fortbendwashsupply.com. This policy explains how we collect, use, and protect personal information when you browse our website, make a purchase, contact us, or subscribe to our text messages.

Information We Collect

Depending on how you interact with us, we may collect::

• Contact information, including your name, email address, phone number, and billing or shipping address.

• Order and transaction information, including products purchased, payment confirmations, shipping details, and returns.

• Account information, including your account details and preferences.

• Information you provide when asking questions or requesting customer support.

• Device and website usage information, including your IP address, browser type, and interactions with our website.

• Messaging preferences and records of your consent to receive text messages.

Payment information is processed through our payment providers.

How We Use Your Information

We use personal information to:

• Process payments, fulfill orders, and handle returns.

• Communicate about purchases, deliveries, repairs, and service requests.

• Respond to questions and provide customer support.

• Maintain accounts and remember preferences.

• Operate, secure, and improve our website.

• Detect and prevent fraud or misuse.

• Send communications you have agreed to receive.

• Meet applicable legal obligations.

Data Sharing

Customer data is not shared with third parties for promotional or marketing purposes.

Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing mentioned elsewhere in this policy excludes mobile opt-in data.

Subject to these restrictions, we may disclose information necessary to operate our business to service providers that support payment processing, order fulfillment, shipping, website hosting, and customer support. We may also disclose information when required by law or necessary to protect our customers, our business, or the rights of others.

Shopify and Website Services

Our store is hosted by Shopify, which provides the platform we use to sell products and process orders. Shopify processes personal information to provide its services and is responsible for certain processing described in its own privacy policies.

For more information, visit Shopify’s Consumer Privacy Policy. You may also visit the Shopify Privacy Portal to learn about available privacy choices.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to support shopping carts, remember preferences, maintain security, and understand website performance.

You can manage cookies through your browser settings and any privacy controls available on our website. Disabling certain cookies may affect website functionality.

Messaging Program Terms and Conditions

1. Program Description and Consent

Fort Bend Wash Supply’s messaging program may include customer care messages to answer questions and provide support, and/or marketing messages containing discount codes, special deals, or promotions for our products and services, depending on which program or programs you opt in to.

We will only send content you have explicitly signed up to receive through our opt-in process. Consent to customer care messaging does not automatically enroll you in marketing messaging.

Messages will be sent from (832) 240-5798.

Consent to receive text messages is not a condition of purchase.

2. Opting Out

You can cancel the SMS service at any time by replying STOP to the phone number from which you received messages.

After you send STOP, we will send a confirmation that you have been unsubscribed. After that confirmation, you will no longer receive SMS messages from the program.

If you want to join again, sign up through our opt-in process as you did the first time.

3. Help and Customer Support

If you experience issues with the messaging program, reply HELP for assistance or email sales@fortbendwashsupply.com.

4. Carrier Liability

Carriers are not liable for delayed or undelivered messages.

5. Message Frequency and Charges

Message frequency varies based on communication needs and the program or programs you join.

Message and data rates may apply to messages sent to you from us and to messages you send to us. Contact your wireless provider with questions about your text or data plan.

6. Privacy Questions

Our messaging program is subject to the privacy practices described on this page, including the protections for mobile opt-in and consent information.

For privacy questions, contact sales@fortbendwashsupply.com.

Email Preferences

You may unsubscribe from promotional emails using the unsubscribe link included in those messages.

Unsubscribing from promotional emails does not prevent us from sending necessary communications about your orders, account, or service requests.

Information Security and Retention

We use reasonable safeguards to protect personal information. However, no method of electronic transmission or storage is completely secure.

We retain information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business records, resolve disputes, and meet legal obligations.

Your Privacy Rights

Depending on where you live and applicable law, you may have rights to request access to, correction of, deletion of, or a copy of your personal information. You may also have rights to restrict or opt out of certain uses of your information.

To submit a request, email sales@fortbendwashsupply.com. We may need to verify your identity before fulfilling your request. Certain information may need to be retained to meet legal obligations or complete transactions.

Where required by applicable law, we honor recognized browser privacy signals, including Global Privacy Control.

We will not discriminate against you for exercising applicable privacy rights.

Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, contact us so we can review the matter and take appropriate action.

Third-Party Links

Our website may contain links to third-party websites. Their privacy practices are governed by their own policies. Please review those policies before providing personal information.

International Processing

Our service providers may process or store information outside the state or country where you live. Where applicable, appropriate safeguards apply to these transfers.

Changes to This Policy

We may update this policy to reflect changes in our services, practices, or legal requirements. Updates will be posted on this page with a revised “Last updated” date. We will provide additional notice when required by applicable law.

Contact Us

Fort Bend Wash Supply
4715 TX-36, Unit 4
Rosenberg, TX 77471
Phone: (832) 240-5798
Email: sales@fortbendwashsupply.com
Website: https://fortbendwashsupply.com