Shipping Policy

Fort Bend Wash Supply

Shipping and Processing

Rosenberg store orders: In-stock items ordered and paid for before 12:00 PM Central Time ship the same business day. Orders placed at or after noon, on weekends, or on holidays ship the next business day.

Warehouse orders: In-stock warehouse items typically ship within 1–2 business days, subject to availability. Machines may take 1–2 weeks to ship. Special orders, custom builds, and items requiring assembly may need additional processing time. Product-specific lead times are shown on the product page.

Shipping business days are Monday–Friday, excluding U.S. federal holidays and their observed dates. We will contact you if your order experiences a significant delay.

Shipping transit time begins after your order is dispatched. Carrier delivery dates are estimates unless expressly stated otherwise.

Free Shipping

We offer free standard shipping on eligible orders of $149 or more, up to 20 lb. Eligibility and the final shipping charge are shown at checkout.

Pickup-only products, freight shipments, and oversized items are excluded from this offer. Other shipping restrictions and any applicable charges are shown at checkout before purchase.

For orders that do not qualify, available shipping rates are displayed at checkout.

In-Store Pickup

Pickup is available for eligible orders at:

Fort Bend Wash Supply
4715 TX-36, Unit 4
Rosenberg, TX 77471

Please wait until you receive confirmation that your order is ready before arriving. Items requiring assembly or special preparation may need additional time.

Products marked pickup only must be collected at our store.

Local Delivery

Local delivery may be arranged for an additional charge, subject to availability and delivery distance.

Contact us after placing your order to request delivery. We will confirm the delivery fee and arrangements with you before dispatch.

Address Changes and Order Updates

Please verify your shipping address before completing checkout. Contact us promptly if you need to change an address or cancel an order. Changes may not be possible after processing or shipment.

Shipping Problems

If your order arrives damaged, is missing items, or appears lost, contact us with your order number. For damage claims, please retain the packaging and provide photographs when possible so we can assist.

Contact Us

Phone: (832) 240-5798
Email: sales@fortbendwashsupply.com
Website: https://fortbendwashsupply.com